You just received a review and would you like to thank the reviewer? Or you have received feedback that you want to respond to to show that you take it to heart? You can do just that by placing a comment on a review.
You can respond once to every review posted on your business page. You can post a comment like this:
- Log in to your account.
- Surf to the review page.
- You see a list of all reviews. Next to reviews with status 'approved', a 'respond' button is displayed.
Every response, just like all reviews, is checked and approved by us. We will do that for you as soon as possible.